Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from https://www.freelancart.com (the “Site”).


PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically- collected information as “Device Information”.

We collect Device Information using the following technologies: - “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org. - “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps. - “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. Additionally, when you purchase or attempt to make a purchase through the Site using Razorpay, we collect Razorpay email address. We refer to this information as “Order Information”.

"By using our website, you (the visitor) agree to allow third parties to process your IP address, in order to determine your location for the purpose of currency conversion. You also agree to have that currency stored in a session cookie in your browser (a temporary cookie which gets automatically removed when you close your browser). We do this in order for the selected currency to remain selected and consistent when browsing our website so that the prices can convert to your (the visitor) local currency."

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.


HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to: - Communicate with you; - Screen our orders for potential risk or fraud; and - When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services. - Handle disputes

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

Additionally, we use Device Information for behavioral advertising including retargeting with advertisements that may interest you using the advertising platforms offered by Facebook, Google, Snapchat, Pinterest, Reddit, Microsoft among others. Text Marketing and notifications (if applicable): By entering your phone number in the checkout and initializing a purchase, you agree that we may send you text notifications (for your order, including abandoned cart reminders) and text marketing offers. Text marketing messages will not exceed 5 per month. You can unsubscribe from further text messages by replying STOP. Message and data rates may apply.



BEHAVIOURAL ADVERTISING

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online- advertising/how-does-it-work.

You can opt out of targeted advertising by using the links below: - Facebook: https://www.facebook.com/settings/?tab=ads - Google: https://www.google.com/settings/ads/anonymous - Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.


DO NOT TRACK

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.


YOUR RIGHTS

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident, we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above.


DATA RETENTION

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.


CHANGES

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.


MINORS

The Site is not intended for individuals under the age of 18.


CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at [email protected]

WE DO NOT SELL PERSONAL DATA

Introduction:

Welcome to FREELANCART, Our platform is committed to safeguarding your privacy and personal information. This page provides you with detailed information about our data protection practices and how we prioritize the security of your data.

Our Privacy Commitment:

At "We Do Not Sell Personal Data," we value your privacy and are dedicated to protecting the confidentiality of your personal information. We understand the importance of maintaining trust with our users, and this commitment drives our data handling practices.

Collection of Personal Information:

Our platform may collect certain personal information when you interact with the website. This information may include, but is not limited to:

Name

Contact details (e.g., email address, phone number)

Demographic information (e.g., age, gender)

Location data (e.g., IP address)

We collect this information through various means, such as when you voluntarily submit it while using our website or through cookies and similar technologies (subject to your consent).

Use of Personal Information:

The personal information we collect is used for the following purposes:

To improve user experience: We may use your information to personalize your interactions with the website and enhance your overall experience. To provide services: Your data may be utilized to offer specific services, respond to inquiries, or fulfill your requests. To communicate with you: We may use your contact information to send you important updates, notifications, or promotional materials, subject to your preferences.

At "FREELANCART," we want to assure you that we do not, under any circumstances, sell or rent your personal information to third parties. Your data remains strictly within our control and is used only for the purposes outlined in our privacy policy.

Data Sharing and Disclosure:

We may share your personal information under the following circumstances:

With your consent: We may share your data when you provide explicit consent for specific purposes. With service providers: We may share information with trusted third-party service providers who assist us in delivering services on our behalf. These providers are contractually obligated to maintain the confidentiality and security of your data. For legal reasons: We may disclose information when required by law or in response to legal requests.

Data Security:

"FREELANCART" takes data security seriously. We have implemented appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or alteration. Despite our best efforts, no data transmission over the internet or electronic storage can be entirely secure, and we cannot guarantee absolute security.

Your Choices:

At "FREELANCART," we respect your choices and preferences regarding the use of your data. You have the right to:

Access and review the personal information we hold about you. Update or correct any inaccuracies in your data. Withdraw your consent for certain data processing activities.

Contact Us:

If you have any questions, concerns, or requests regarding your personal information or this privacy policy, please reach out to us using the contact details provided on our website.

Updates to the Privacy Policy:

We may update this privacy policy periodically to reflect changes in our data practices. Any revisions will be posted on this website with an updated "last modified" date, so we encourage you to review this page regularly.

Last Modified: 23/07/2023